Help and support

In life and work we all need help occasionally.

To try and help support our members and prevent feelings of isolation and loneliness during the Covid-19 crisis, The PSA has been running a free online meeting “coffee and conversation” every Friday 11am – join other speakers for fun and chat, just click here and put it in your diary on repeat. 

Our regional meetings are available online, do join us to learn and be part of a tribe. Don’t worry if you don’t want to ‘be seen’, video is optional.

Another idea is to start (or join) a mastermind group of speakers at a similar level to yourself to encouragement and challenge. If you are unsure where to start try speaking with your regional president or posting on The PSA members only Facebook group.

Speak with the team at the PSA Foundation. This is a special, growing fund to help PSA fellows, members and associates in financial difficulties.

If you are struggling with overwhelming thoughts or feelings please do speak with someone you trust and then also your GP, we are in an ever-changing world and together, with the right help and support. we will get through this.

Contact details for organisations that may be able to help

We have compiled a list of organisations from various websites and sources that have helplines to help people struggling.

Note: The PSA is not responsible for the content of external websites, and the inclusion of a link to an external website should not be understood to be an endorsement of that website or company. 

Housing

Shelter

Call Shelter if you need urgent housing information from an expert housing adviser. You should use this line if you are homeless, at risk of homelessness or in a bad housing situation.

Shelter England/Scotland 0808 800 4444 (open 365 days a year – weekdays 8.00 am to 8.00 pm, weekends 9.00 am to 5.00 pm (England); weekdays 9.00 am to 5.00 pm (Scotland))

Shelter Cymru 0345 075 5005 (weekdays 9.30 am to 4.00 pm)

In Northern Ireland, you should contact:

Housing Rights Service Northern Ireland (NI) 028 9024 5640 (weekdays 9.30 am to 4.30 pm)

Read the Turn2us Help with Housing Costs information

Housing Agency Ireland

General

Citizens Advice

Citizens Advice can provide advice on a range of different topics. Calls to this service cost the same as landlines. 

03444 111 444

Your local Citizens Advice Bureau can also provide information and advice. 

Citizens Advice website (England)

Citizens Advice website (Wales)

Citizens Advice website (Scotland)

Citizens Advice information for Northern Ireland

Citizens Advice Ireland

Debt and Money

StepChange

If you need free advice on problem debt, you can call StepChange. Their team of debt experts can help you find the solutions you need.

0800 138 1111 (weekdays 8.00 am – 8.00 pm, Saturdays 8.00 am to 4.00 pm)

https://www.stepchange.org/

CAP – Christians Against Poverty is one of the UK’s leading debt counselling charities (all people of any, or no faith can use this service)

https://capuk.org/

Address: Christians Against Poverty, Jubilee Mill, North Street, Bradford, BD1 4EW

New enquiries helpline: 0800 328 0006 

www.nationaldebtline.co.uk 

Free, impartial and confidential debt advice

www.moneyadviceservice.org.uk

Free and impartial money advice

www.turn2us.org.uk 

Financial support to help people get back on track

Money Advice and Budgeting Service  Ireland
MABS is a national, free, confidential and independent service for people in debt or in danger of getting into debt.

http://www.mabs.ie/

Irish Mortgage Holders Association

https://www.mortgageholders.ie/

Domestic violence/abuse

www.womensaid.org.uk

Freephone 24 Hour National Domestic Violence Helpline

National Domestic Violence Helpline

If you are experiencing domestic violence, you can call the National Domestic Violence Freephone helpline for support and information.

0808 2000 247 (24 hour)

http://www.nationaldomesticviolencehelpline.org.uk/

Men’s Advice Line

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner, ex-partner or from other family members.

0808 801 0327 (Monday to Friday 9.00 am – 5.00 pm)

http://www.mensadviceline.org.uk/

www.refuge.org.uk

Support for women, children & men with a range of services, including refuges, independent advocacy, community outreach & culturally specific services

www.womanstrust.org.uk

Help for women affected by domestic violence

www.rapecrisis.org.uk

Specialist services for women and girls who have been raped and/or experienced any other form of sexual violence

Health Service Executive Ireland

https://www2.hse.ie/wellbeing/mental-health/domestic-violence-and-abuse.html

Women’s Aid Ireland

https://www.womensaid.ie/help/

1800 341 900. The Helpline is open 24 hours a day, seven days a week. 

Garda – https://www.garda.ie/en/Crime/Domestic-abuse/

Male Advice Line Ireland – 1800 816 588.

This is run by the Men’s Development Network and its opening hours are 10am to 6pm Monday and Wednesday, 12pm to 8pm Tuesday and Thursday and 2pm to 6pm on a Friday.

http://www.cosc.ie/en/COSC/Pages/WP09000005

Alcohol and drugs 

www.al-anonuk.org.uk

Support to anyone whose life is, or has been, affected by someone else’s drinking

www.alcoholics-anonymous.org.uk

Support related to the personal recovery and continued sobriety of individual alcoholics

www.ukna.org

Non-profit fellowship or society of men and women for whom drugs had become a major problem

www.actiononaddiction.org.uk

High quality, effective residential rehab and community-based addiction treatment

https://www.hse.ie/eng/services/list/5/addiction/drugshivhelpline/

Support to those affected by drugs in Ireland

https://www.drinkaware.ie/support-services

Support to those affected by alcohol in Ireland

Single parents

Gingerbread (England, Northern Ireland and Wales)

Gingerbread is a charity helping single parents. 

0808 802 0925 (Mondays 10.00 am – 6.00 pm; Tuesdays, Thursdays and Fridays 10.00 am – 4.00 pm; Wednesdays 10.00 am – 1.00 pm and 5.00 – 7.00 pm; the helpline is closed on all public holidays)

Gingerbread website (England and Wales)

Gingerbread NI website (Northern Ireland)

One Parent Families Scotland

One Parent Families Scotland provides help to all single-parent families in Scotland.

0808 801 0323 (weekdays 9.30 am – 4.30 pm)

One Parent Families Scotland website

Children at risk

Childline

A confidential service for vulnerable children under 19 to talk about anything that is worrying them.

0800 1111 (24/7)

https://www.childline.org.uk/

NSPCC

The National Society for the Prevention of Cruelty to Children provide 24/7 help and support if you are worried about a child.

0808 800 5000 (24/7)

https://www.nspcc.org.uk/

Disability and Health

Disability Law Service

The Disability Law Service provides free legal advice, information and representation to disabled people and their families or carers.

0207 791 9800 (weekdays 10.00 am till 1.00 pm then 2.00 pm till 5.00 pm) for general enquiries

https://dls.org.uk/

Disability support in Ireland

https://www.enableireland.ie/

https://www.disability-federation.ie/

Macmillan Cancer Support

Macmillan are a national charity that helps people living with cancer. It provides practical, medical and financial support as well as campaigning for change.

0808 808 0000 (seven days a week 8.00 am to 8.00 pm)

https://www.macmillan.org.uk/

Support to those affected by cancer in Ireland

https://www.cancer.ie/cancer-information-and-support/cancer-support

https://www.arccancersupport.ie/

Scope

Scope provides free and independent support on issues that matter to disabled people and their families. Calls are free from a UK landline and from most mobiles.

0808 800 3333 (weekdays 9.00 am – 5.00 pm)

https://www.scope.org.uk/

Migrants

Migrant Help

Migrant help is a charity helping people seek asylum as well as working on a number of other migrant specific issues.

0808 80000 630

https://www.migranthelpuk.org/

Older people

Age UK

Age UK Advice is a free and confidential phone service for older people, their families, friends, carers and professionals.

0800 055 6112 (8.00 am – 7.00 pm, 365 days a year)

https://www.ageuk.org.uk/

https://www.ageaction.ie/

Tax

TaxAid

TaxAid provide support to vulnerable, low income taxpayers who can’t resolve tax issues with HM Revenue and Customs (HMRC). They can help you understand parts of the tax system, pay the right amount of tax and resolve crises when things go wrong.

0345 120 3779 (Monday to Friday 10.00 am – 12.00 noon)

http://taxaid.org.uk/

http://www.irishtaxhelp.ie/

Benefits 

www.benefits-calculator.turn2us.org.uk

Find out what benefits you can get with the Turn2Us benefits calculator. 

Grants and funding 

www.grants-search.turn2us.org.uk

Grants Search tool to look for grant opportunities.

www.o2thinkbig.co.uk/

Funding for 13-25 year olds to help bring ideas to life

www.gov.uk/care-to-learn

Help with childcare costs while you study

Work and careers

www.nationalcareersservice.direct.gov.uk

Publicly funded careers service for adults and young people in England

www.womenlikeus.org.uk

Careers advice for women with children

www.tuc.org.uk

Federation of trade unions in England and Wales, representing the majority of trade unions. 

Working Mums

A centre of information for working parents with advice and support for people trying to juggle parenting and work.

General for younger people

www.byc.org.uk

UK charity that works to empower young people and promote their interests

ukyouth.org

Delivers national programmes to provide opportunities to young people

www.nya.org.uk

The national body for youth work – opportunities for young people, support for youth sector, influencing practice.

www.themix.org.uk

Free information and support for under 25s in the UK

Training and education

www.apprenticeships.org.uk

Apprenticeship opportunities

www.learndirect.com

Training provider

www.open.ac.uk

Distance learning university

www.nnchallenge.org.uk

A free online tool to check your numeracy level

Employment rights

www.yesslaw.org.uk

Affordable legal advice to employees and employers who want to resolve problems at work. 

Mental health

www.b-eat.co.uk

National charity for people with eating disorders 

www.mind.org.uk

Advice and support to empower anyone experiencing a mental health problem

www.rethink.org

Support and campaigning organisation for those affected by mental illness

www.selfinjurysupport.org.uk

Charity which help girls and women who harm themselves

www.anxietyuk.org.uk

Support for those living with anxiety and anxiety-based depression by providing information, support and understanding

www.samaritans.org

Free telephone support for anyone who needs help

Family & relationships

www.gingerbread.org.uk

Expert advice and practical support for single mums and dads in England and Wales

www.workingfamilies.org.uk

Help for working parents and carers and their employers to find a better balance between responsibilities at home and work.

www.familylives.org.uk

Helping parents to deal with the changes that are a constant part of family life.

https://www.workingmums.co.uk

A centre of information for working parents with advice and support for people trying to juggle parenting and work.

www.home-start.org.uk

Support for parents as they learn to cope, improve their confidence and build better lives for their children.

www.relate.org.uk

Relationship support for everyone

www.maternityaction.org.uk

Advice about maternity rights at work, benefits or entitlement to free NHS maternity care

Turn2Me: https://turn2me.org/
An Irish based website which offers free online counselling, chat and group support to promote good mental well-being.

Family Therapy Ireland – www.familytherapyireland.com
Family Therapy Ireland (FTA) is the professional agency which represents family therapy and therapists in Ireland. The FTA connect those who seek the professional services of a family therapist with qualified, experienced and practicing therapists.

List produced 23rd June 2020